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Call Center Agent - Belgrade

Posted on 08.08.2019.

1
If you
find it
interesting to:
  • Handle medium segment customer contacts, inquiries and complaints regarding products and services, financial issues and GSM technical related issues as first level support
  • Execute campaigns through outbound contacts to customers
  • Provide high quality of performance in all active skills
  • Apply extra effort to solve as much as possible customer’s inquiries in the 1st contact
  • Represent Company’s values and excellence in each customer contact
  • Provide help in solving other segments’ inquiries, requests and complaints when needed
  • Recognize customers’ needs
  • Offer and sale our services in accordance with customers’ needs
2
If
you
have:
  • High school
  • MS Office and basic computer skills, including accurate typing
  • Knowledge of English language
  • Experience which includes customer service or/and sales as an advantage
3
If
you
are:
  • Customer and service oriented, but also result oriented
  • Good at verbal communication and sales approach
  • Able to organize and communicate information clearly
  • Problem-solving oriented
  • Highly dependable
  • Team player
  • Passionate for performance and the motivation to go the extra mile
4
If you enjoy
the environment
where:
  • You’re free to express and suggest your ideas, and stand up for them
  • You communicate openly and directly
  • You learn new things constantly; a place where curiosity and hunger for knowledge are appreciated and nurtured
  • There is no knocking, no doors, and no holding back
  • You play hard and laugh a lot
  • Employees enjoy motivating benefit package (voluntary health insurance, flexible working hours, various work-life balance benefits, and much more)
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Info
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Salutation
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Address
Information
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Educational
Details
Call Center Agent
Duration To
Call Center Agent
Duration To
Call Center Agent
Duration To
Call Center Agent
Duration To
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